Thursday 24 May 2012
Venue: Royal Society of Medicine, 1 Wimpole Street, LONDON, W1G 0AE
A meeting in association with SHOC
A meeting in association with SHOC (The Learned Society for Studies in Organizing Healthcare)
The application of quality management techniques taken from industry and developed for healthcare delivery is well established. Obvious examples are the productive ward concept or the surgical check-list.
Clinical leadership is a vital ingredient which increases the likelihood of success of these treatment based practices, which now need to include wider organizational processes to improve the quality of health provision. This conference examines the role of clinicians behind such techniques, using a case study from the application of Lean as an example. LEAN thinking is one of a group of non-hospital process improvement methodologies that have recently been introduced into healthcare to improve the quality, reliability, and cost efficiency.
Following a morning of high quality key note speakers who will consider such techniques and their role and relationships with clinical leadership, the afternoon concentrates on a case study from Adelaide, Australia, where a UK trained doctor, who has worked for many years in the Australian health system, has developed a very successful programme for the transformation of healthcare delivery. This will be presented in an interactive, workshop style.
Finally an expert panel discussion will respond to the day’s presentations and questions that have been raised; such as, will they improve the quality of health care delivery, improve access to care, and increase the cost efficiency, or will any such improvements be at the expense of the quality of care provided? Who needs to lead and develop such programs, and how is it best to engage the staff on the ground to make any gains that are achieved sustainable.
Senior clinicians, trainees, senior managers in provider units, educationalists, quality specialists, patient representatives and specialists in organisational development.